Unlimited luxury for Dubai’s beloved dogs
Located in Dubai Investment Park and spread over the equivalent of 20 tennis courts – two-thirds of which are indoors, the first Dh10 million My Second Home complex has opened its doors to its 3,000 members at Easter 2015 to offer the sweltering dogs of the UAE a chance to relax in the world’s largest air-conditioned indoor playground and leisure pool. The resort also offers outdoor play during the colder months, supervised zoned daycare for 185 dogs, 150 luxury boarding suites, training, grooming, and a pet food and accessory shop.
The second complex, located in the popular Al Quoz district, is 35 km from Dubai Airport and was opened in 2021 to meet demand from residential communities further north for the same levels of quality and comfort. world class service. Feasibility studies for a third and a fourth resort are underway.
“The humanization of pets has been the main trend in the global dog care markets for several years and has led to a huge demand for high-end services,” said Sanjiv Dhiman, co-founder of My Second Home. “As owners increasingly treat their dogs like children, we saw an opportunity to transform and differentiate the way animal care is delivered. What better place to innovate with a world-class concept than Dubai? Since launch, we have been focused on building a trusted international brand by focusing on what we call the My Second Home Brilliant Basics – doing things reasonably simple extraordinarily well.
“Since day one, our top priorities have been the well-being and safety of our canine customers, as well as the service experience and peace of mind of their owners. response to the size of our dog park and the level of quality we have been able to offer, we have been surprised by the demand for so many complementary services and products, this has allowed us to continue to attract top talent such as our manager general and manager Sean Parker and some really gifted managers, trainers and groomers.
Currently under development on the top floor of Dubai Investment Park’s flagship resort, My Second Home Resort is a new luxury cattery and in-house veterinary clinic. The cattery will take cat boarding to a new level with expansive suites incorporating play centers; each can accommodate up to three cats from the same family. The veterinary clinic will accommodate members’ demand for basic non-surgical procedures, blood tests, ear and eye exams, and vaccinations.
“We have proven time and time again over the years that our members are very reliable trend barometers,” added Dhiman. “We spend a lot of time researching their views and opinions on products and service levels and they have always told us that their preference for veterinary care would be an in-house clinic where their animal can be treated while he is with us for either day fun and games or boarding.”