Pet boarding loses license after losing customer’s pet
A disgraced Nuneaton pet boarding house has been stripped of its license after LOST the pets.
Magistrates revoked the license of John Love, the owner of Holmleigh Boarding Kennels and Cattery after admitting to losing a cat belonging to a Tamworth family while in his care.
He then failed to tell them that the animal was missing.
As Love had three previous convictions, one of which involved a cat escaping from the cattery, the judges revoked her license and fined her £ 1,359.30.
He was told to take immediate action and arrange to have all animals currently boarded at the Atherstone Road-based company relocated and cancel any future reservations.
While delighted that justice has been served, victim Amanda Buesden said it was a “bittersweet” moment for her family as their beloved cat, Monty, is still missing.
“It’s bittersweet for us, he got what he deserved and he won’t be able to give it to anyone anymore but we haven’t got Monty back,” said the Bolehall resident.
Having not been on vacation for 15 years, the Buesden’s had saved up so Amanda, her husband Kevin and their two grown children could take a cruise around the Canary Islands in July.
“The biggest mistake we’ve ever made”
Their usual cattery had closed and they were desperately looking for one to take care of their three cats: never done, ”she said.
They put their three cats, including Monty, in charge of the business and then had “amazing time” on vacation.
But they were desperate to get their pets back when they returned.
“We just threw our bags away and went to get the cats, I knew something was wrong when I looked at one of the staff,” Ms. Buesden said.
She claims that they were told a catalog of lies: “One of the staff said he was missing the night before but the owner said he had been missing for a few days,” he said. she declared.
“At first he (Mr. Love) seemed sorry, the staff weren’t, they just said they lost the ginger, they didn’t even call him by name,” he said. she explains.
“They didn’t even call our emergency number to tell us he was gone, we must have found out when we arrived. Luckily our other two cats are fine but Monty is still missing.”
‘Spend hours looking for Monty’
Since then, they have roamed the streets of Hartshill in an attempt to find their missing moggy.
“Monty is as dumb as a paintbrush, he’s the type to lay down, he wouldn’t run away, which is why we were so surprised he was missing,” she added.
“We spent hours and hours going around Hartshill looking for him, walking the streets, we had a few people reaching out to us on Facebook to tell us they thought they saw him, so we had hopped in the car and went to get him, but nothing.
“He (Monty) is an old boy, he has no teeth, I really don’t know how he is doing if he’s still there.”
Anxious to ensure that no other pet owner suffers from the same heartache, Buesden’s contacted the North Warwickshire Borough Council about what had happened in the kennels and cattery.
An investigation found that Mr. Love had failed to comply with condition 38 of the license (issued in January 2018) under the Animal Boarding Act 1963, which states that living compartments and areas of The exercise of the cattery must at all times be sufficiently secure to prevent the accidental escape of the animals.
In this case, a door to the cattery was left open allowing the cat to exit and escape through an open window.
In court, Love pleaded guilty to the charges of violating his license.
“Glad the license has been removed”
Steve Maxey, corporate director for the environment on the board, said the board has a duty to make sure businesses are run properly.
“This has been a distressing case for the owners of the cat involved, and the North Warwickshire Borough Council has a duty to ensure that catteries and kennels are properly managed so that pet owners can use them in full confidence.
“This is not the first time that we have had to take action regarding this cattery and we are happy that the business license has now been withdrawn by the court.”
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